Due to instability of gold, the prices shown on our website are not quotations for backorders.
For more information, please visit our FAQ page

RETURN / REPAIR REQUEST

Please submit your request for returning or repairing an item. You must have an approved RA# to send back a package to our office.

For more information about our return policy, click here.

Contact Person

*Company Name:

Customer Code (if you have it):

*Contact Name:

*Phone:

*Email Address:

*I prefer to be contacted by:

Phone

*I would like to submit a:

Return

Repair

Both

*Item # & Reasons:

Do you have the invoice #?:

*I understand that all returns are subject to inspection when returned to the office.

*I understand that RA requests can take up to 5 business days to process.

submit