Last update 11/30/2020:
Due to the trade war between the US and China, the U.S. has imposed extra tariffs for all items made in China last fall.
Effective 10/31/2019, we are charging an extra 5% for all items. This is an extra surcharge in hopes that this extra tariff can be removed soon.
Yes, our office and showroom are open. It is best to make an appointment to ensure we have enough space in our showroom as we have reduced capacity due to COVID rules.
Please allow 1-2 business days for all orders to be processed and shipped.
As our showroom is not open, the best way to see our items is to check out our website. We update it regularly and we also include the stock levels.
For new items, please check the "New" section.
Yes. All our merchandise is uploaded on our website for your easy viewing. We also have our quantities shown on our website as well.
On our website, you are able to filter to see only items that are in stock. Just click on "SEE IN STOCK ONLY"
*Please keep in mind that high volume of inventory, our quantity levels are only about 90% accurate.
Please read our Online Order Procedure page for more details on what to expect when placing an online order on our website.
We provide downloadable product photos for customer convenience. However, we ask that customers make a purchase first.
Currently, backorders may take approximately 5-8 weeks. This assumes no large changes that will impact production timing.
You can request an RA# from our customer service rep. Please email firstname.lastname@example.org.
Please do not send anything to our office without an approved RA#.